OVERVIEW

This website is operated by Glow. Throughout the site, the terms “Glow”, “we”, “us” and “our” refer to Glow. Glow provides this website, including all content, information, tools, and services available on this site to you, the user, subject to your acceptance of the terms, conditions, policies, and notices outlined below.

By accessing our website and/or purchasing from Glow, you agree to engage in our service and be bound by these Terms of Service (“Terms”), including any additional policies referenced herein or available elsewhere on our website. These Terms apply to all visitors, customers, merchants, and contributors who access or use the site.

Please read these Terms carefully before using our website. By visiting or using any part of the site, you agree to be bound by these Terms. If you do not agree to all terms and conditions contained in this agreement, you must not access the website or use any of our services.

Any new features, tools, or services added to the store will also be subject to these Terms. We reserve the right to update, amend, or replace any part of these Terms at any time by publishing changes on this page. Your continued use of the website following any updates constitutes acceptance of those changes.

Our online store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to offer our products and services to you.

1. ONLINE STORE USE

By using this website, you confirm that you are at least the age of majority in your state or territory of residence, or that you are the age of majority and have given consent for any minor dependants to use this site under your supervision.

You agree not to use our website or products for any unlawful, unauthorised, or prohibited purpose, including in breach of any applicable laws, regulations, or intellectual property rights.

You must not introduce viruses, malicious code, or any harmful technology that may affect the functionality or security of the website or its users.

Any breach of these Terms may result in immediate suspension or termination of your access to our services.

2. GENERAL CONDITIONS

We reserve the right to refuse service, cancel orders, or restrict access to our website or services at any time and for any reason.

You acknowledge that content you submit (excluding payment details) may be transmitted over various networks and adapted for technical compatibility. Payment information is always processed securely and encrypted through our payment providers.

You agree not to copy, duplicate, reproduce, sell, resell, or exploit any portion of our website, products, content, or services without our prior written consent.

Headings used throughout these Terms are for convenience only and do not affect interpretation.

3. WEBSITE INFORMATION

We aim to ensure all information on our website is accurate and current, however we do not guarantee that all content is complete, error-free, or up to date at all times.

Information provided on this website is for general informational purposes only and should not be relied upon as the sole basis for decision-making without consulting more complete or current sources.

Glow reserves the right to update, amend, or remove website content at any time without obligation to notify users.

4. PRODUCT AVAILABILITY AND PRICING

Prices, product descriptions, and availability are subject to change without notice.

We reserve the right to modify, suspend, or discontinue any product or service at any time without liability.

Certain products may be available exclusively online and may be subject to limited quantities.

We make every effort to display our products as accurately as possible, however we cannot guarantee that your device screen will display colours or finishes accurately.

All products are subject to availability and we reserve the right to limit quantities sold per customer, household, or order.

5. ORDERS AND ACCOUNT INFORMATION

We reserve the right to refuse, limit, or cancel any order placed through our store.

This may include orders that appear to be placed by resellers, distributors, or those suspected of fraudulent activity.

You agree to provide current, complete, and accurate purchase and account information for all transactions made through our website.

You agree to promptly update your account details, including billing information, shipping details, and email address, to ensure we can complete your transaction and contact you where required.

6. THIRD-PARTY TOOLS AND LINKS

We may provide access to third-party tools, applications, or links that are not controlled or operated by Glow.

These services are provided for convenience only and are made available “as is” without warranty, endorsement, or responsibility from Glow.

Glow is not responsible for the content, policies, or practices of any third-party websites or services linked to from our website.

Your use of any third-party tools or websites is entirely at your own risk.

7. USER SUBMISSIONS

If you submit feedback, suggestions, ideas, reviews, or other content to Glow, you agree that we may use, reproduce, edit, publish, or distribute that content without restriction or compensation.

We are under no obligation to keep submissions confidential, provide payment, or respond.

You agree that any content submitted by you will not infringe on the rights of any third party, contain unlawful or offensive material, or include malicious software.

You are solely responsible for the content you submit.

8. PERSONAL INFORMATION

Any personal information submitted through our website is handled in accordance with our Privacy Policy.

By using our website, you consent to the collection and use of your information as outlined in our Privacy Policy.

9. WEBSITE ERRORS AND OMISSIONS

From time to time, our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, availability, shipping, or promotions.

Glow reserves the right to correct any errors, inaccuracies, or omissions and to amend or cancel orders where necessary without prior notice.

10. PROHIBITED USE

You must not use this website or its content:

  • For any unlawful purpose

  • To violate any laws, regulations, or third-party rights

  • To infringe intellectual property rights

  • To harass, abuse, intimidate, threaten, or discriminate

  • To transmit false, misleading, or malicious content

  • To upload viruses or malicious code

  • To collect or misuse personal information of others

  • To spam, scrape, crawl, or interfere with website functionality

  • To attempt to bypass security or access restricted systems

Glow reserves the right to terminate access to the website for any prohibited use.

11. DISCLAIMER OF WARRANTIES

Glow does not guarantee that your use of the website will be uninterrupted, secure, timely, or error-free.

We do not warrant that any results obtained through use of our website, services, or products will be accurate, reliable, or meet your expectations.

All products and services are provided on an “as is” and “as available” basis unless otherwise required by law.

To the maximum extent permitted by law, Glow disclaims all warranties, express or implied, including merchantability, fitness for purpose, and non-infringement.

12. LIMITATION OF LIABILITY

To the extent permitted by law, Glow shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from your use of this website, our services, or any products purchased through it.

This includes, without limitation, loss of profits, revenue, data, savings, business opportunity, or any similar damages.

Where liability cannot be excluded by law, Glow’s liability is limited to the maximum extent permitted under applicable law.

13. INDEMNITY

You agree to indemnify and hold harmless Glow, its directors, employees, contractors, affiliates, service providers, and agents from any claim, demand, liability, damage, or expense arising from your breach of these Terms or your misuse of the website.

14. SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be severed and the remaining provisions will remain in full force and effect.

15. TERMINATION

These Terms remain effective unless terminated by either you or Glow.

We may suspend or terminate your access to the website or our services at any time without notice if we believe you have breached these Terms.

Any obligations or liabilities incurred prior to termination will survive termination.

16. ENTIRE AGREEMENT

These Terms, together with any policies posted on this website, constitute the entire agreement between you and Glow regarding your use of the website and services.

They supersede any prior agreements, communications, or understandings.

17. GOVERNING LAW

These Terms of Service are governed by and interpreted in accordance with the laws of Queensland, Australia.

18. CHANGES TO THESE TERMS

Glow reserves the right to update or amend these Terms at any time by publishing revised Terms on this page.

Your continued use of the website following any updates constitutes acceptance of those changes.

19. CONTACT INFORMATION

Questions regarding these Terms of Service can be directed to:

info@glowredlight.com